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Booking State Reference

Booking State Reference

Every booking moves through a defined sequence of states from the moment a passenger starts a quote to the moment the trip is complete. This table is for developer and operations reference only.

State What Triggered It Notes
QUOTE Passenger enters route details Not persisted to the database
PENDING Passenger submits the booking
CONFIRMED Pre-arranged ride confirmed Book for Later only
DRIVER_ASSIGNED A driver accepts the trip
EN_ROUTE Driver begins navigation to pickup
ARRIVED Driver reaches the pickup location
IN_PROGRESS Trip starts
COMPLETED Trip ends at the destination Payment is captured at this point
CANCELLED Passenger or driver cancels Cancellation fees may apply depending on timing
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