Every ride on GroundVoy comes through one of two booking modes. The mode determines how your price is set, how your driver is dispatched, and what the cancellation terms look like. Choosing the right one takes about ten seconds once you understand how they work.
Book Now - Last Minute Ride
You need a car. Not later today. Now, or within the next 90 minutes. Open the app, enter your pickup and destination, choose your vehicle tier, see the fare, and confirm. A licensed driver accepts and is on the way.
Surge pricing applies during peak demand, but every tier on GroundVoy has a hard cap. The number on your confirmation screen is the number you pay. There are no adjustments after the fact.
| Booking window | 0 to 90 minutes before pickup |
|---|---|
| Pricing | Dynamic with surge. Hard cap applies per vehicle tier. Fare shown before confirmation. |
| Driver dispatch | Immediate. Driver assigned the moment you confirm. |
| Cancellation | Free within 2 minutes of driver acceptance. Cancellation fee applies after that window closes. |
| Available tiers | Standard, Eco, XL, Comfort, Black, Black SUV, Platinum |
Book for Later - Pre-Arranged, Fixed Price
You know where you need to be and when. Book for Later locks your fare at the moment you confirm. It does not change based on traffic conditions, weather, or what demand looks like on the day of your trip.
Use Book for Later for airport pickups, corporate travel, events, long distance transfers, and any trip where the cost needs to be predictable. This is the smarter option when your plans are already set.
| Booking window | 3 hours to 12 months in advance |
|---|---|
| Pricing | Fixed at confirmation. No surge applied. What you see is exactly what you pay. |
| Airport pickups | Flight tracked from departure. Driver automatically adjusts to actual arrival time. |
| Wait time included | 30 minutes domestic, 60 minutes international - counted from actual wheels-down, not scheduled arrival. |
| Cancellation | Free more than 24 hours before pickup. 25% fee at 12 to 24 hours. 50% at 4 to 12 hours. 100% under 4 hours. |
| Available tiers | All 13 tiers including Sprinter, Mini Coach, and Coach |